Privacy Policy

Information we collect

We only collect information you choose to provide. This typically includes:

• Your name, phone number, and email address
• Your vehicle year, make, and model
• A description of the repair, service, or collision damage you're asking about
• Any other details you include in a message, call, or shop visit

Our website does not require you to create an account, and we do not ask for payment information through the site. Standard server logs (such as IP address and pages visited) may be recorded by our hosting provider for security and reliability.

How we use your information

We use the information you provide only to:

• Respond to your request and prepare a repair or collision estimate
• Contact you about your vehicle, appointment, or insurance claim
• Provide the services you ask for and keep normal business records

How we share information

We do not sell, rent, or trade your personal information. We share it only when necessary to provide the service you requested (for example, coordinating with your insurance carrier on a collision claim) or when required by law.

Text messages and calls

If you give us your phone number, you agree that we may call or text you about your request, estimate, or vehicle. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP. We do not share your mobile information with third parties for their own marketing.

Data retention & security

We keep the information you send only as long as needed to assist you and maintain normal business records. Contact form submissions are delivered to us by email over an encrypted connection. We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.

Children's privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 16.

Your choices

You can ask us to review, update, or delete the information you've shared at any time by calling (330) 587-4311 or emailing service@petesautollc.com.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

Contact us

Pete's Auto LLC
428 E Maple St, Hartville, OH 44632
Phone: (330) 587-4311
Email: service@petesautollc.com